Service outage:Mere Farm Business Complex

By | 05:17 19 July 2022

We are currently investigating an outage affecting the following locations:

Mere Farm Business Complex

What do you need to know?

Our Carrier has confirmed there is an outage on their end.
Currently, they are unable to attend the fault due to dangerous conditions surrounding their equipment. They will need to attend during the day.
There is no ETA but we will update you once we know.

6 updates on “Service outage:Mere Farm Business Complex

  1. Adam J

    Hi,

    We are waiting for an update from our third party engineering team.

    We expect to hear more information at 10am.

  2. Adam J

    Hi,

    Our third party engineer team has attended and has found that the fibre run has been the victim of an attempted theft.

    The entire cable run has been affected, so the entire cable run will have to be replaced.
    This is a job that will take the entire day and potentially run into tomorrow morning.

    The third party engineering team has advised a current ETA of 19:00 on 20/07/2022.
    They do expect however services to begin restoring from about midday of the 20th.

    Kind regards,
    Adam

  3. Youssef Yassin

    Hi,

    Our third party engineer team are still working on replacing the cable run. The third party engineering team has advised a current ETA of 19:00 on 20/07/2022.

    Kind regards,
    Youssef

  4. Youssef Yassin

    Hi,

    Our third party engineer team are still working on replacing the cable run. The third party engineering team has advised the ETR is 20:00 on 20/07/2022.

    Kind regards,
    Youssef

  5. Adam Thorn

    Service has currently been restored, we are awaiting confirmation from our carrier that all works are completed, service should be considered at risk until then.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.