Notification of planned works: Portsmouth, Southampton & Chichester

By | 15:50 30 October 2018

One of our third-party suppliers require maintenance work to be carried out during the following maintenance window:

**Please note, this work has been rescheduled from 15/11/2018, new date/time window below**

Planned work start: 10/12/2018 20:00
Planned work end: 11/12/2018 06:00

How does this impact you?
During this time, customers fed from the following cabinets will experience a loss of connectivity during the maintenance window:

SDPCNTC103, SDPCNTC136
SDGSPRT63
SDPNRTH19, SDPNRTH20, SDPNRTH36, SDPNRTH37, SDPNRTH45, SDPNRTH53, SDPNRTH55
SDCSHM13, SDCSHM16, SDCSHM21, SDCSHM23, SDCSHM42, SDCSHM43, SDCSHM57, SDCSHM52
SDCSHM63, SDCSHM64
SDWTRLV56
STLOCKH36, STLOCKH40, STLOCKH47
STSOTON50, STSOTON100
STSHRLY24, STSHRLY50
STEASTL19, STEASTL26/32, STEASTL33
STCFORD17/25, STCFORD27, STCFORD34
STBOTLY5, STBOTLY20, STBOTLY29
STSOTON50, STSOTON75
STTOTTN44, STTOTTN59
STLOCKH40
STEASTL19, STEASTL32
STSHRLY50
STEASTL33
STSOTON50, STSOTON75, STSOTON82
STTOTTN44, STTOTTN59

During the network maintenance window the below services provided will be subject to an Outage or will be deemed At Risk as listed , a lengthy maintenance window has been booked to cover all eventualities however we do not envisage your services will be disrupted for the whole duration.

What’s next?
Your service should come back online following the completion of the maintenance work – if not, please reboot your router in the first instance. If this does not restore service, please contact Glide Business Support.

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