We will be carrying out important maintenance work in the window stated below, in order to improve resilience for broadband customers to protect against hardware failure at some locations. Planned work start: 07/02/2019 20:00Planned work end: 07/02/2019 22:00 How does this impact you?During this time, some broadband customers may experience a brief interruption to their… Read More »
We have detected a loss of service to several locations around the Birmingham area. This is caused by Planned Maintenance from our Carrier, they had not informed us of the Maintenance. The Maintenance is due to finish at 03:00 29/01/2019. We apologise for the inconvenience.
Our monitoring has alerted us to a brief outage on our core network. This is currently being investigated and further updates will be provided once available.
Notification of planned works
Notification of planned works
Notification of planned works
We have been alerted to a loss of Internet connectivity which has affected multiple customers. We are currently investigating and will confirm once the issue has been resolved.
Service outage
We have received reports of packet loss and latency on parts of our network. This is currently being investigated and we will provide further updates once available.
Notification of planned works