Planned Work Reference: GBINC0136731 Window 1 Start time: 19/03/2019 18:00 End time: 19/03/2019 20:00 Duration of service-affecting work: 2 Hours Location: Stoneleigh Park Description: Upgrading equipment in our server room to more recent hardware Window 2 Start time: 27/03/2019 End time: 28/03/2019 Description: Fibre splicing work Overview: We are planning work on the Stoneleigh fibre… Read More »
Our monitoring has alerted us to a loss of connectivity in the Basildon area. We are currently investigating as a priority and will provide an update as soon as possible.
Notification of planned works
We are carrying out maintenance work on our network during the below timeframe, this will affect services fed from the following cabinets: CMNUN88 (Attleborough Industrial Estate) Planned work start: 19/03/2019 09:00 Planned work end: 19/03/2019 12:00 Estimated duration of service affecting work: 120 minutes How does this impact you? This work being completed by Glide… Read More »
We are carrying out maintenance work on our network during the below time frame, this will affect services fed from our street cabinets in Warrens Industrial Estate and Grange Farm Business Park in Leicester. Planned work start: 10/03/2019 10:00 Planned work end: 10/03/2019 12:00 Duration: 2 hours How does this impact you? During this time,… Read More »
Loss of power (site offline)
We are carrying out maintenance work on our network during the below time frame, this will affect services fed from a number of our cabinets in the Birmingham, Southampton, Portsmouth and Nottingham area. Planned work start: 07/03/2019 06:00 Planned work end: 07/03/2019 07:00 Duration: 10 minutes How does this impact you? During this time, customers… Read More »
We will be carrying out planned maintenance will cause an interruption to service for customer served from Grange Park in Northampton. Planned Work Reference: GBINC0133530 Start time: 06/03/2019 18:00 End time: 06/03/2019 20:00 What does that mean? During the maintenance window stated above you will experience a total loss of connectivity whilst we carry out… Read More »
Our monitoring has alerted us to a loss of connectivity to our street cab serving Whitley Industrial estate. This cabinet also provides service for Brunel Retail Park. We have on engineer on route to investigate. Further updates will be provided here once available.
We are currently experiencing an issue with our network equipment which serves customers from Finedon Road Industrial Estate in Wellingborough. This is being investigated by our network engineers as a priority and further updates will be posted here once available.