Category Archives: Planned work notification

Notifications of upcoming planned work or scheduled maintenance that may cause an interruption to service for some customers.

Notification of planned works: Portsmouth & Birmingham (Aston Cross)

By | 17:24 15 August 2018

We’re working to upgrade our core network and it is required to schedule the following maintenance window: Planned maintenance start: 20/08/2018 04:00 Planned maintenance end: 20/08/2018 08:00 Estimated duration of service-affecting work: 15 Minutes How does this impact you? During this time, your service may experience a loss of connectivity for up to 15 minutes… Read More »

EMERGENCY PLANNED WORK NOTIFICATION Affecting one leg of core 10GB Network

By | 18:26 14 August 2018

One of our backhaul carriers is carrying out Emergency Maintenance to replace a faulty part. This will result in one or more re-convergence events of our core network as it will cause a disruption to a redundant part of our core 10GB network. Planned Work Ref: VMC00956793 Maintenance window start time (Local UK): 15/08/2018 00:01… Read More »

Notification of Emergency Planned Maintenance Work – Portsmouth

By | 13:06 02 August 2018

One of our third-party suppliers require emergency maintenance work to be carried out in order to resolve a failing network card within their Transmission Node at Wymering. The maintenance window scheduled is as follows: Planned maintenance start: 02/08/2018 22:00 Planned maintenance end: 03/08/2018 01:00 How does this impact you? During this time, customers at Rodney… Read More »

Emergency Planned Maintenance Work – Netplan data centre

By | 14:59 19 July 2018

Netplan have scheduled to upgrade and repair power feeds, generator and UPS of their Coventry Data Centre to rectify recently identified issues and ensure uninterrupted service and resilience in the future. The maintenance window is: Maintenance window start time (Local UK): 25/07/2018 00:00 Maintenance window end time (Local UK): 25/07/2018 06:00 Estimated time of service-affecting… Read More »