Category Archives: Service at risk

Events that may cause degraded service or leave part of the network at higher risk of failure.

Planned Maintenance Work Notification – Coventry

By | 14:11 04 September 2020

There is planned maintenance scheduled that will affect customers served from the following POPs – CMTIL27, CMTIL39, CMTIL36, CMTIL14, CMTIL-CURRIERS-3 & CMTIL-UKDSL. Planned Work Ref: GBINC0214088 Maintenance window start time (Local UK): 15/09/2020 18:00 Maintenance window end time (Local UK): 15/09/2020 22:00 What does that mean? During the maintenance window stated above connectivity supplied from… Read More »

Planned Maintenance Notification – Warwick Innovation Centre

By | 13:46 04 September 2020

There is planned maintenance scheduled that will affect customers served from the following POPs – WIC, HRI, NUN & CMWAR13. Planned Work Ref: PW277544 Maintenance window start time (Local UK): 11/09/2020 23:00 Maintenance window end time (Local UK): 12/09/2020 07:00 What does that mean? During the maintenance window stated above connectivity supplied from these POPs… Read More »

Planned Maintenance Work – Leicester

By | 13:09 04 September 2020

There is planned maintenance that will affect Internet connectivity provided to customers in the Leicester area. Planned Work Ref: PW277702 Maintenance window start time (Local UK): 09/09/2020 01:00 Maintenance window end time (Local UK): 09/09/2020 06:00 What does that mean? During the maintenance window stated above services in the Leicester area should be deemed ‘at… Read More »

At Risk Notification – Business network

By | 15:33 20 May 2020

We’re working to upgrade our network internally to provide better efficiency for future services, during the maintenance window below: Planned work start: 27/05/2020 03:00 Planned work end: 27/05/2020 06:00 How does this impact you? During this time, all business customers are at risk during the window for up to 3 hours. We are not anticipating… Read More »

At Risk Notification – Business network

By | 17:47 07 May 2020

We’re working to upgrade our network internally to provide better efficiency for future services, during the maintenance window below: Planned work start: 15/05/2020 05:00 Planned work end: 15/05/2020 06:00 How does this impact you? During this time, all business customers are at risk during the window for up to 1 hour. We are not anticipating… Read More »

*AT RISK* Emergency Notification of Planned Works: Northampton

By | 16:40 01 May 2020

There are emergency planned maintenance works in the Northampton area that will put your service at risk during the maintenance windows below: Maintenance window start time (Local UK): 04/05/2020 22:00 Maintenance window end time (Local UK): 05/05/2020 06:00 Maintenance window start time (Local UK): 05/05/2020 23:00 Maintenance window end time (Local UK): 06/05/2020 06:00 Reason… Read More »