Category Archives: Notification type

Notification of planned works: Portsmouth & Birmingham (Aston Cross)

By | 17:24 15 August 2018

We’re working to upgrade our core network and it is required to schedule the following maintenance window: Planned maintenance start: 20/08/2018 04:00 Planned maintenance end: 20/08/2018 08:00 Estimated duration of service-affecting work: 15 Minutes How does this impact you? During this time, your service may experience a loss of connectivity for up to 15 minutes… Read More »

EMERGENCY PLANNED WORK NOTIFICATION Affecting one leg of core 10GB Network

By | 18:26 14 August 2018

One of our backhaul carriers is carrying out Emergency Maintenance to replace a faulty part. This will result in one or more re-convergence events of our core network as it will cause a disruption to a redundant part of our core 10GB network. Planned Work Ref: VMC00956793 Maintenance window start time (Local UK): 15/08/2018 00:01… Read More »

Service Outage – Leamington Spa

By | 16:16 03 August 2018

We are aware of an issue in the Leaminton Spa area affecting some of our customers at Tachbrook Park & surrounding area. Western Power Distribution are investigating the loss of power & aim to resolve the issue by 17:00 today. We will post further updates as we have them.

Notification of Emergency Planned Maintenance Work – Portsmouth

By | 13:06 02 August 2018

One of our third-party suppliers require emergency maintenance work to be carried out in order to resolve a failing network card within their Transmission Node at Wymering. The maintenance window scheduled is as follows: Planned maintenance start: 02/08/2018 22:00 Planned maintenance end: 03/08/2018 01:00 How does this impact you? During this time, customers at Rodney… Read More »