Author Archives: Umar Jawaid

VoIP Service Outage – Coventry

By | 09:37 03 October 2019

Our monitoring has alerted us to a VoIP issue affecting customers in the Coventry Area. An engineer has been dispatched to investigate and is expected to arrive on site at approximately 10.30am (depending on traffic). We will post further updates as we have them.

Emergency Planned Work Notification – Nottingham

By | 12:32 27 September 2019

We’re working to perform essential maintenance on our network in Nottingham to reboot Core Network devices to clear errors during the maintenance window below: Planned Work Ref: GSPM0038756 Planned work start: 28/09/2019 03:00 Planned work end: 28/09/2019 03:30 How does this impact you? During this time, customers at the following sites will experience a total… Read More »

Service Outage – North West London

By | 11:21 25 September 2019

Our monitoring has alerted us to a loss of mains power, which is currently affecting services fed from the following cabinets in North West London: LWHARL8 – Minerva Road LWHARL9 – Barretts green 9 LWHARL10 – Acton Road 10 LWHARL17 – Chandos Industrial estate 17 LWHARL39 – Whitby Avenue 39 LWHARL47 – Abbey Road Industrial… Read More »

Emergency Planned Work Notification – Rugby

By | 10:44 12 September 2019

We’re working to perform essential maintenance on our network at Old Station Yard to prevent an uncontrolled outage, during the maintenance window below: Planned Work Ref: GBPM2019091301 Planned work start: 13/08/2019 09:00 Planned work end: 13/08/2019 11:00 How does this impact you? During this time, customers fed from the following cabinet will experience a total… Read More »

Emergency Planned Work Notification – Coventry

By | 10:42 12 September 2019

We’re working to perform essential maintenance on our network at Seven stars Industrial Estate to prevent an uncontrolled outage, during the maintenance window below: Planned Work Ref: GBPM2019091301 Planned work start: 13/08/2019 09:00 Planned work end: 13/08/2019 11:00 How does this impact you? During this time, customers fed from the following cabinet will experience a… Read More »

Notification of Planned Work – Rugby

By | 13:38 29 August 2019

Planned Work Ref: BTPW2019091501 Planned work start: 15/09/2019 09:00 Planned work end: 15/09/2019 18:00 Duration of service affecting work: 9 hours Customers fed from the following cabinets will experience a loss of service for up to nine hours during the maintenance window above: EMDAVEN7 – High March Industrial Estate, Rugby. Reason for work: BT will… Read More »

Planned Work Notification – Gloucester

By | 16:16 20 August 2019

We will be carrying out maintenance on our network in Gloucester over two consecutive evenings (28/08/2019 & 29/08/2019). Planned Work Ref: GBPM-2019082801 Planned work start: 28/08/2019 19:00 Planned work end: 28/08/2019 22:00 Duration of service affecting work: 15 mins Customers fed from the following cabinets will experience a loss of service for up to 15… Read More »