Author Archives: Glide NOC Administrator

Service Outage – Brackmills Industrial Estate, Northampton

By | 12:36 03 October 2019

We are aware of an issue which is affecting a number of customers served from the following street cabinet: EMHARDI49 (Liliput Rd, Northampton NN4 7HR) A request has been made for a Glide business engineer to attend and carry out an investigation into the root cause. Further updates will be provided here once available.

Planned Maintenance – Seven Stars Industrial Estate, Coventry

By | 16:20 20 September 2019

This is to notify customers that we will be carrying out maintenance at the location and times below: Planned Work Ref: GBINC0163025 Location: CMTOL23 (Seven Stars Industrial Estate, Coventry) Maintenance window start time (Local UK): 21/09/2019 09:00 Maintenance window end time (Local UK): 21/09/2019 12:00 Estimated duration of service-affecting work: 3 Hours During the maintenance… Read More »

Service Outage – Basingstoke

By | 09:28 09 September 2019

We have been alerted to a loss of connectivity to our street cabinets in the following locations: THBZ47 – Daneshill East THBZ15 – Daneshill THBZ46 – Wade Road THBZ70 – Daneshill THBZ172 – Daneshill East THBZ182 – Daneshill This will affect customers served in the Basingstoke area. We have raised a fault with our supplier… Read More »

Notification of planned maintenance – Tanshire Business Park

By | 13:25 04 September 2019

This is to notify you of some planned maintenance that will affect customers served from Tanshire Business Park. Planned Work Ref: PW274609 Maintenance window start time (Local UK): 11/09/2019 02:00 Maintenance window end time (Local UK): 11/09/2019 06:00 Estimated duration of service-affecting work: 4 Hours This work has been scheduled by Openreach to change a… Read More »

Service Outage – Alderman’s Green Industrial Estate, Shilton Industrial Estate & Bodmin Road Industrial Estate

By | 09:59 22 August 2019

We have been alerted to an outage affecting the following locations: Alderman’s Green Industrial Estate Shilton Industrial Estate Bodmin Road Industrial Estate What do you need to know? This has been raised with our carrier who have engineers on site progressing towards restoration of service. We will provide further updates once available.

Planned Maintenance – Royal Lemington Spa (28th August 2019)

By | 16:14 16 August 2019

Hello, This is to inform you of maintenance that will affect your internet connectivity. Planned Work Reference: GBINC0155162 Start time: 28/08/2019 18:00 End time: 28/08/2019 23:59 Duration of service-affecting work: 30 minutes twice during maintenance window Locations: Tachbrook Park & Heathcote Industrial Estate What does that mean? During the maintenance window stated above you will… Read More »

Planned Maintenance – Royal Lemington Spa (20th August 2019)

By | 11:48 16 August 2019

Hello, This is to inform you of maintenance that will affect your internet connectivity. Planned Work Reference: GBINC0155162 Start time: 20/08/2019 18:30 End time: 20/08/2019 20:30 Duration of service-affecting work: 15 minutes Locations: Tachbrook Park & Heathcote Industrial Estate What does that mean? During the maintenance window stated above you will experience a loss of… Read More »