Service outage: Thurrock Trade Park 38

By | 12:01 26 October 2021

We are currently investigating an outage affecting the following locations:

LNPFT38

What do you need to know?
We are currently investigating this cause of the outage. Further updates will be provided in due course.

3 updates on “Service outage: Thurrock Trade Park 38

  1. Adam J Post author

    Hi,

    We have engineers on site and they have found an underground fibre break.
    Because of this, a further engineering team will be required to repair it.

    The ETA of the secondary team is 17:00.

    Further updates to follow.

  2. Adam J Post author

    Hi,

    Our engineers have now been on site and resolved the issues by repairing the fibre.
    Service should now be restored.

    If service is not restored, please reboot your equipment.
    If you are still experiencing issues after this, please contact Glide support on 02476 998 998.

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