Service outage: Leicester Area

By | 22:41 14 September 2021

We are currently investigating an outage affecting the Leicester area effecting services fed from the following locations:

Manderville Road, emoddby21
Thurmaston/Barkby Industrial Estate (emstbbs11, emstbbs19, emstbbs20, emstbbs23)
Thurmaston Industrial Estate (emstbbs26)
Meridian Business Park (embraun32, embraun34)
Grove Park (embraun46)

What do you need to know?
We are currently investigating the cause of the outage. Further updates will be provided in due course.

5 updates on “Service outage: Leicester Area

  1. Mark Hall

    Engineers have been investigating the fault remotely, but have been unable to restore service. An engineer has been requested to attend site, but at present we do not have an ETA.

  2. Nathan Evans

    We have an ETA of 12:00 for engineers to arrive on site with replacement equipment. Once we have a scope of works a further update will be provided.

  3. Mark Hall

    Engineer are on site at the data centre and replacing a faulty piece of hardware.

  4. Mark Hall

    Our engineers have replaced the failed hardware and service has been restored. If you are having issues with your service please reboot your router in the first instance. If this does not restore service please call our support team on 02476 998 998

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