Service outage: Nevendon Trading Estate, Basildon

By | 11:49 03 October 2020

We have been alerted to an outage affecting the following locations:

Nevendon Trading Estate, Basildon (EABAS3)

What do you need to know?
We are currently investigating this outage.  Further updates will be provided in due course.

9 updates on “Service outage: Nevendon Trading Estate, Basildon

  1. Mark Hall Post author

    We believe the outage has been caused by a loss of mains power to our cabinet. A fault has been logged with our power supplier to investigate.

  2. Ashton Howells

    We’ve scheduled with the power company to attend our network cab to investigate this further, this is currently set for attendance at 9:30am.

  3. Adam Thorn

    We are still awaiting the power company’s engineer to arrive, we will continue to chase them and update when there is further news.

  4. Adam James

    Good afternoon,

    Apologies for the delayed update.
    We currently have dedicated engineer resource on site from both Glide and the third party utility provider.

    We are expecting restoration of service within a few hours while the repair work is carried out.
    We will provide updates as we have them.

  5. Adam James

    Due to unforeseen circumstances, the engineering visit last night did not go to plan and has been rescheduled.

    We are attempting to get this fixed as soon as possible.
    Further updates to follow.

  6. Adam James

    Good morning,

    We are currently in the process of arranging further engineers with the third party utility provider to carry out the necessary work to repair this.

    We do not currently have an ETA however we have been told resource will be available today. As soon as we have more information, it will be posted here.

  7. Adam James

    Good afternoon,

    The utility provider has been on site working on this today to restore power to our cabinet.
    We expect a further update at 5pm.

  8. Adam James

    Our engineers on site have been working on the fault since 8AM this morning and hope to have power restored this evening.

    The ETA is 6pm. Updates to follow.

  9. Adam James

    Good morning,

    We have seen power restoration from our utility provider at about 17:30 yesterday afternoon.
    We have monitored since and service is fully restored with no further drops.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.