Notification of Emergency Planned Works: Castle Vale

By | 10:25 19 May 2020

Following yesterday’s outage, we need to reboot a piece of equipment in out cabinet to restore service for some customers. This will cause a brief outage however we do not anticipate this being more than 5 minutes. Our engineer will remain on site following the reboot, until all services have been confirmed to be back up and working.

Planned work start: 19/05/2020 11:30
Planned work end: 19/05/2020 12:30
Estimated down time: 5 minutes

How does this impact you?
During this time, you will experience a loss of connectivity. We will do our best to minimise downtime for you.

What’s next?
Your service should come back online following the completion of the maintenance work – if not, please reboot your router in the first instance.

If this does not restore service, please contact Glide Business Support.

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