Service Outage -Swindon

By | 16:25 29 October 2019

We have been alerted to a service outage in the Swindon area affecting Customers fed from the following cabinets:

SSSM16

SSSWN35
SSSWN37
SSSWN56
SSSWN62
SSSWN79
SSSWN84
SSSWN98
SSSWN105
SSSWN114
SSSWN117
SSSWN124
SSSWN129
SSSWN139
SSSWN141
SSSWN152

We will provide further updates as we have them.

4 updates on “Service Outage -Swindon

  1. Mark Hall

    Our carrier has been unable to identify the cause of the fault, so has requested a joint visit between us to investigate the fault.
    We have dispatched one of our engineers to site, current ETA for our engineer to get there is 11:00.

  2. Mark Hall

    We have been advised that our carrier has an engineer on site and is investigating. Our engineer is expected on site within 25 minutes.

  3. Umar Jawaid Post author

    A Glide Engineer has attended this morning & restored service.
    The outage was caused by a Hardware Failure.

    Any issues, please reboot your router in the first instance, if this does not restore connectivity please contact Glide Business Technical Support.

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