Service outage: Pride Park, Derby

By | 10:55 26 June 2019

We have been alerted to an issue affecting some customers in the following locations:

Pride Park, Derby

What do you need to know?
We are currently investigating this outage.  Further updates will be provided in due course.

3 updates on “Service outage: Pride Park, Derby

  1. Mark Hall Post author

    We are going to be rebooting our DSLAM in our street cabinet at 13:00. All customers effected
    by this work have been contacted directly.

  2. Mark Hall Post author

    following the reboot of our DSLAM, the issue has not been resolved. We have an engineer on route, with an estimated arrival time of 14:30 depending on traffic.

  3. Mark Hall Post author

    Service to all customers was restored at 15:30 following a line card fault being cleared.

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