Loss of connectivity – Newbury

By | 10:00 09 May 2019

We have been alerted to a loss of connectivity to our street cabinet on Hambridge Lane Industrial Estate in Newbury. This is currently being investigated as a priority and we will provide further updates when available.

4 updates on “Loss of connectivity – Newbury

  1. Ryan Tippins Post author

    We have appointed an engineer to attend our street cabinet to investigate further. An ETA will be provided as soon as possible.

  2. Ryan Tippins Post author

    Our engineer has attended and confirmed that the issue is no power to the cabinet. As a result we have raised a fault with the power supplier and they are appointing an engineer to attend as soon as possible.

  3. Ryan Tippins Post author

    The power supplier engineer has attended and restored power to the street cabinet. All customers should now be back online. If this is not the case, please reboot your router in the first instance before contacting our support team (02476 998 998).

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