We have detected a loss of service to several locations around the Birmingham area. This is caused by Planned Maintenance from our Carrier, they had not informed us of the Maintenance. The Maintenance is due to finish at 03:00 29/01/2019. We apologise for the inconvenience.
Our monitoring has alerted us to a loss of connectivity to some of our equipment at Warwick Innovation Centre. We are currently investigating the cause and will provide an update here once available.
Our monitoring has alerted us to loss of connection to a number of our street cabinets serving customers in the Swindon and Gloucestershire area. This is currently being investigated as a priority and an update will be provided here when available.
We have been alerted to an outage affecting the following locations: Wade Rd, Basingstoke (THBZ46) What do you need to know?We are currently investigating this outage. Further updates will be provided in due course.
Notification of planned works
Western Power Distribution are carrying out planned work which has interrupted the power supply to our street cabinet servicing customers on Waterwells Business Park. (SSHWK21) Power is expected to be restored at 13:00 today. How does this impact you? During this time, customers will experience a loss of connectivity. What’s next? Your service should come… Read More »
Service outage
Notification of planned works
Our monitoring has alerted us to our equipment at Hockley Court Business Centre losing connectivity. This is due to a power cut in the area which is currently being investigated by Western Power Distribution. The estimated time to restore power is currently 15:30 today. Further updates will be posted here when available.