Western Power Distribution will be completing planned work which will interrupt the power supply to our street cabinet servicing customers on Kettering Business Park. This will take place during the below date and times: Start Time: 13/01/2019 08:00 End Time: 13/01/2019 16:00 How does this impact you? During this time, customers will experience a loss… Read More »
One of our engineers will be attending The Venture Centre today to replace a failing UPS: Planned work start: 17/12/2018 18:00 Planned work end: 17/12/2018 20:00 How does this impact you? During this time, customers in The Venture Centre may experience a loss of connectivity whilst the UPS is replaced. We will do our best… Read More »
Our monitoring has alerted us to a loss of connectivity to our street cabinet which serves customers on Tachbrook Park. (CMLGS83) An engineer is due on site this morning to investigate further.
Our monitoring has alerted us to a brief outage on our core network. This is currently being investigated and further updates will be provided once available.
Our monitoring has alerted us to customers experiencing a loss of service on Meriden Business Park. WPD have confirmed a power cut in the area although our cabinet and equipment have stayed up due to UPS. Connectivity will be restored once power to the area has been restored by WPD. There is currently an ETA of… Read More »
A third party provider of ours have informed us that they will be carrying out maintenance work on their network which will mean that your Glide Business connection will become ‘at risk’ during the below window: Planned work start: 09/01/2019 00:00 Planned work end: 09/01/2019 06:00 How does this impact you? During this time, customers… Read More »
We need to carry out emergency work to replace a failing UPS at Winnersh Triangle (THWDY19) during the maintenance window below: Planned work start: 03/12/18 19:00 Planned work end: 03/12/18 21:00 How does this impact you? During this time, customers fed from THWDY19 cabinet may experience a loss of connectivity for up to 30 minutes.… Read More »