Notification of planned works
Netplan have scheduled to upgrade and repair power feeds, generator and UPS of their Coventry Data Centre to rectify recently identified issues and ensure uninterrupted service and resilience in the future. The maintenance window is: Maintenance window start time (Local UK): 25/07/2018 00:00 Maintenance window end time (Local UK): 25/07/2018 06:00 Estimated time of service-affecting… Read More »
Loss of power (site offline)
We have been alerted to an outage affecting services connected to the following street cabinets: CMNUN74 CMNUN88 CMNUN101 CMNUN107 EMHINCK8 EMHINCK40 EMATTHE27 We are investigating this issue and will provide updates when available.
We have been alerted to an outage affecting services connected from our street cabinet (CMMER7) in Meriden Business Park. Western Power Distribution are investigating & aim to resolve the issue by 13:00 We will provide further updates when available.
One of our third-party suppliers require maintenance work to be carried out during the following maintenance window: Planned maintenance start: 21/07/2018 08:00 Planned maintenance end: 21/07/2018 18:00 How does this impact you? During this time, customers at Rodney Road, Dundas Spur, Block End, Heritage Business Park, Cumberland Business Centre, Fareham, Southampton Road, Parklands, Railway Triangle… Read More »
An engineer will be replacing equipment in our cabinet (EMDAVEN26) on the Royal Oak Industrial Estate from 17:30 today. This is in order to resolve issues with customer services connected from this location. Planned work start: 17/07/18 17:30 Planned work end: 17/07/18 20:00 How does this impact you? During this time, customers on Royal Oak Industrial Estate… Read More »
An engineer will be rebooting our DSLAM (EMDAVEN26) on the Royal Oak Industrial Estate at 17:30. This is in order to investigate unexpected behaviour on our equipment. Planned work start: 16/07/18 17:30 Planned work end: 16/07/18 19:30 How does this impact you? During this time, customers on Royal Oak Industrial Estate will experience a brief loss of… Read More »