Emergency Planned Maintenance Work – Netplan data centre

By | 14:59 19 July 2018

Netplan have scheduled to upgrade and repair power feeds, generator and UPS of their Coventry Data Centre to rectify recently identified issues and ensure uninterrupted service and resilience in the future. The maintenance window is:

Maintenance window start time (Local UK): 25/07/2018 00:00
Maintenance window end time (Local UK): 25/07/2018 06:00
Estimated time of service-affecting work: 00:00-03:00 (3 hours)

How does this impact you?

This will cause a loss of service for any customers hosted or connected in the Coventry Data Centre and customers based on Stonebridge Industrial Estate, Seven Stars Industrial Estate and Middlemarch Industrial Estate – the expected outage is 180 minutes but circuits will be “at risk” for the duration of the maintenance window.

What’s next?
Your service should come back online following the completion of the maintenance work – if not, please reboot your router in the first instance.

If this does not restore service, please contact Glide Business Support.

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